Before you let anybody to come into your place of
business you have to be sure you can trust them after all these represent the
people that will be coming in after hours to clean your facilities. They'll
have your keys and alarm codes, nonetheless that not many janitorial services
run a thorough background check on their employees. The first thing you should
ask the representative if each employee is fingerprinted and background
checked, don't be shy to ask questions because that'll save headaches in the
future.
The next and most important thing that most companies
forget to check is for liability insurance coverage. Nowadays, janitorial
service claims to be licensed, bonded, and insured nonetheless that most businesses
forget to verify this for the purpose of subscribing to the service. This is
important because accidents do happen and if something were to go wrong you
wouldn't want to waste your time going to court to collect money from someone
that couldn't even afford to afford general liability insurance. The minimum
insurance coverage you should look for is for one million dollars.
The third thing is to try to keep away from
contracts, but how closing a representative is and what the best value you are
offered it is always worth paying a bit extra for the convenience of not being
tied into a commitment of a year or more. This gives you scalability, another
word for scalability: flexibility. Outsourcing lets you easily adjust the level
of staffing for facility operations on an as-needed basis, helping you control
operating costs and easily adjust for changes in staffing and service
requirements. Besides that, it keeps the janitorial service on their best
behavior to prevent the competition from taking their account. If you decide to
sign a contract makes sure you have the option adjust the staffing needs as
business requires you to.
The fourth thing to consider is more of a personal
decision, choosing a franchise janitorial service vs. a local janitorial
service, which is better? The reality is that Franchises like any other
business is only the name your paying for, in addition to that you're not only
paying for the labor but you're paying royalties, franchise fees, and franchise
businesses normally have a mandatory minimum annual contract for their
customers. We've all had bad experiences with contracts, haven't we? Cell
phones for example after 6 months with the service you realize the service is
not what you thought it could be and the customer service is horrible but you
still need to finish the contract to avoid penalties. Also, smaller
family-owned businesses are normally home based and work with businesses on a
more personal level. Smaller janitorial services work on referrals which we all
know is an essential reason to assure the best work possible. They almost never
require contracts to sign because these businesses work on a month-to-month
basis and normally only require a 30 day written notice to terminate the
service.
Lastly, the fifth thing is to verify the standard of
their work, most janitorial services have websites or a portfolio of their work
and current customer accounts. Although for privacy reasons most customers will
not allow a walkthrough of their facilities for prospective customers that is another
reason why not being tied into a contract is the best way to try out a
janitorial service and decide when they are a great company to work with.
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